Customer Relations Department

Customer First is Toyota’s cornerstone principle. Raising Customer Satisfaction is the most important theme to be tackled as the basis of constant and stable growth.

Toyota CR Activity Ideals

Creating corporate trust based on integrity and fair handling of “inquiries & Complaints
Opening a Larger Window for customers
Swift and sure handling of “Inquiries & Complaints”
Making the “Voice of customer” the basis for corporate renewal
Improving corporate image and better informing customers to support sales & service activities

CR activities are operational activities to prevent damaging Toyota’s image and win more Toyota fans by checking the escalation of trouble through swift, accurate and sincere handling of customers’ inquiries and complaints.

At Toyota Sukkur Motors, Customer Relations is focused on providing complete support to customers by connecting with them, owning their problems & seeing them through to resolution in an efficient & effective manner. We believe in our customers and keep them at the forefront by engaging them through different channels.